Frequently Asked Questions

Vietnam is definitely worth visiting in 2024! From the limestone cliffs of Ha Long Bay to the gorgeous lanterns of Hoi An, there is something for everyone in this diverse and colorful nation.
Vietnam is a destination consisting of magnificent scenery, bustling cities, and world-renowned food; it’s no surprise that it’s one of the world’s fastest-growing tourist destinations. It is also home to Ha Long Bay, one of the New Seven Wonders of Nature.
The national parks’ breathtaking limestone mountains and beautiful rice terraces are ideal for wildlife enthusiasts. There are several breathtaking walks available, as well as the opportunity to explore one of the world’s largest cave systems.
Cosmopolitan towns such as Hanoi and Ho Chi Minh City offer an educated urban experience, making Vietnam a desirable holiday destination for history buffs. History buffs may learn about anything from ancient dynasties to the Vietnam military at the country’s many museums and military monuments.
If that isn’t enough, you may also unwind at one of Vietnam’s beaches. There are almost 3,000 kilometers of coastline and approximately 3,000 islands, so you’ll be spoiled for choice when it comes to beach destinations.
With so much to see and do, it’s clear that Vietnam is definitely worth visiting.

Vietnam is one of the cheapest countries in the world to travel in. You can enjoy delicious street food, affordable accommodations, and cultural experiences without breaking the bank, making it a budget traveler’s paradise.

Avoid drinking tap water during your time in Vietnam. Keep hydrated by filtering water using a reusable water bottle with an in-built filter system, or indulge in a delicious fresh coconut instead.

While some countries such as France, Spain, Italy, and the UK get 45 days of visa-free entry to Vietnam, most other visitors need a visa for their stay. The good news is that this can now be obtained online, allowing a 90-day stay and multiple entries. Make sure to check your entry requirements well ahead of time

In Vietnam, the official language is Vietnamese. While English is widely spoken in all tourist areas, enhance your travel adventure by learning a few basic phrases and immersing yourself in the local culture through meaningful interactions with friendly residents.

Travel insurance is an absolute must for all your travels! It covers everything from medical emergencies to unexpected travel hiccups, ensuring you can explore Vietnam worry-free and allowing you to focus on creating incredible memories.

Vietnam is a very safe country to travel through. However, always exercise caution, keep your belongings secure, and stay vigilant against pickpockets and scams. If you’re navigating the chaotic traffic on a motorbike, prioritize safety—wear a helmet and protective gear and ensure you have comprehensive insurance coverage.

Vietnam mainly uses Type A, C, and F plug types but can also use types B and D. Because you can never be sure which plug type will be available, it’s worth bringing or purchasing a universal plug adapter, which will enable you to keep your devices charged throughout your Vietnam adventure.

People adore Vietnam for its captivating mix of stunning landscapes, diverse cultures, warm and genuine locals, characterful cities, mouthwatering cuisine, and distinctive coffee culture, which can all be experienced without breaking the bank. A vacation in Vietnam is definitely worth it!

Before making a reservation, please check the price of the tour by filling in the number of passengers and choosing the departure date.
Re-check the services you would like to book, then click “Submit Booking” to navigate to the final step. At the final step, fill in your necessary information in the detailed information form.
Please fill in the in the correct information, especially the email address and phone number, so that we can contact you to process the booking. Once you finish filling out the information, click the “Submit” button to send the request to us.
Note: An automatic email will be sent to your email address, and our salespeople will soon contact you regarding the reservation. In the meantime, you have successfully sent your request to us.

To make payments through our website, we accept MasterCard, Visa, American Express, and Maestro Online.
We offer some really convenient ways of payment, including:
1. Bank Transfer
2. Online payment: we will send you our secured link to settle the payment (deposit) when you decide to book the trip.
3. Paypal
4. Bank Machine: To pay with a credit card, we will send you a payment form to fill out all your card information, sign on it, then send it back to us, and we will charge money through the bank system with good security.
5. VTC Pay, 9 Pay is an online payment system.

You can contact us by email, phone, or our hotline number.
OPT Phone/Whatsapp: (+84) 914.430.188 – (+84) 943.837.988
(+84) 914.640.068 – (+84) 911.705.188
Sales Phone/Whatsapp: (+84) 916.842.388 – (+84) 947.816.288
Customer care Phone/Whatsapp: (+84) 915.116.488
Hotline Phone/Whatsapp: (+84) 905.775.088 – (+84) 913.395.488
Email: venustravelhoian@gmail.com / ven

To sign up for a trip, send us an email at… or call us at… or our hotline number. . You can also reserve your trip with our secure online reservation form.
We will get back to you as soon as possible.

Normally, we require 30% for each client. After getting it, we will finalize your booking and send you our firm confirmation.

In Vietnam, the local currency is the Vietnamese Dong (VND), which has a variety of notes ranging from 200 all the way to the 500,000 note. However, the main notes are the 10,000, 20,000, 50,000, 100,000, 200,000, and 500,000. Please take care with the 20,000 and 500,000 notes since they are both blue and can cause some confusion (and not everyone is honest enough to give you the right change). We recommend that you keep your 500,000 notes separate from your 20,000 and other VND notes to avoid confusion and loss of money. Visa and Mastercard are now becoming more accepted in many of the larger hotels and restaurants, especially in the bigger cities, where the surcharge is usually around 3%.

We committed to bringing you the best quality of accommodation, whether it’s budget or luxury class. There are hundreds of hotels, guest houses, lodgings, and resorts, but we will select the best ones. This is an exclusive difference between us and other travel agents.

Normally, we require 50% for each client. After we get it, we will finalize your booking and send you our firm confirmation.

We assure you that there are no HIDDEN COSTS or EXTRA FEES. We tell you $1, so just pay us $1… No more. If you are satisfied with your guides, driver, and tour leader, then a small gratuity is an appropriate way to show appreciation, but an amount of around US$4 per day should be budgeted for your guides and drivers. Tipping for porters would be extra.

Positive feedback from our clients validates our policy of employing local people as guides. Our guides are open-minded, qualified, and enthusiastic young people who can accommodate your travel needs and provide you, the traveler, with first-hand knowledge of local history and culture. They are also curious about foreign cultures and are keen to engage in cultural exchange with visitors. They are there to make your trip a success.

Our website is just the starting point. If the specified trips are not suitable or you don’t want to follow the same itinerary, we would be happy to come up with a program to suit your travel interests. This service is available to any individual, family, or group. We regularly organize tailor-made holidays for families, groups of friends, schools, clubs, societies, associations, and special interest groups. We’re happy to be of any assistance in planning and making your trip as you’ve ever wanted it to be!