Return policy

Venus Travel has the right to impose cancellation costs if they are incurred by suppliers, hotels, airlines, restaurants, or other contractors. Venus Travel has the right to charge fees for planning, consulting, and other ancillary charges. Cancellation costs would be applicable from the day Venus Travel received the client’s written cancellation notification and would be imposed as follows:

•           From 21 working days prior to arrival date: 50% of total tour/service cost.

•           From 9 working days prior to arrival date: 70% of total tour/service cost.

•           From 72 hours to arrival or no show: NO REFUND

There will be NO REFUND for any unused or missed ground arrangements, sightseeing, meals, or hotel accommodations.

We will cancel the trip and refund 100% in the following cases:

Bad weather, such as storms, earthquakes, and tsunamis, is beyond our control.

Political actions and government prohibitions on diseases and natural calamities have a direct impact on customers.